Frequently Asked Questions
Everything you need to know about shopping at Farmaciasdirect
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 24-48 hours depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, some items like earrings or undergarments may be restricted.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to strict fair labor practices and sustainable production standards to ensure high-quality, ethical fashion.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.